Students and employees of the University of Nairobi who purchase meals from the campus can now only pay using the e-Citizen app.
This is in compliance with a regulation issued by the Kenya Kwanza government to the university, requiring all payments to be done via the government’s web platform.
As an alternative, the institution sent out a note to all employees and students a week ago with payment procedures and instructions.
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“The Kenyan Government has mandated that all payments to the University of Nairobi be made via the E-Citizen platform. Complying with this directive, the University has established the required systems to enable clients to make payments through E-Citizen. To pay for services, please follow the instructions provided below,” reads the memo issued by the VC through the corporate affairs office.
The user was advised to enter the Outlet/Live identifier in capital letters, followed by a hyphen and name (e.g., NUK1-name) as the account number, and then make the payment using paybill number 222222.
The university continued by providing additional payment information (Outlet/Live Identifiers) for various kitchens.
The directive is applicable to other Nairobi satellite campuses as well as the main campus’s kitchens.
The most recent orders were issued a month after the government finished migrating all of its services to the e-Citizen platform, where users will need to pay a fee in order to access government services.
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The government announced the implementation of access fees for government services on the e-Citizen platform in December 2023 through Treasury and Economic Planning Cabinet Secretary Njuguna Ndung’u.
In a gazette notice, Ndung’u stated that those seeking to access services on the platform shall be required to pay a nominal administrative fee per transaction.
The services and charges are as follows;
Below Ksh.199 will be charged at Ksh.5
Between Ksh.200 – Ksh.299 at Ksh.10
Between Ksh.300 – Ksh.499 at Ksh.15
Between Ksh.500 – Ksh.699 at Ksh.20
Between Ksh.700 – Ksh.999 at Ksh.25
Over Ksh.1000 – Ksh.50
Any dollar amount at US dollar (Ksh.156 in current exchange rates)
