NAIROBI Kenya Oct 24-Kenya airways is now going to benefit from a central flight repository scheduling database where all customers, partners will be saved in real time.
Kenya national carrier,Kenya airways boarding Lufthansa system will provide a code share management solution,SchedConnect will will enhance the airline’s management of partner flight schedule.
With SchedConnect, Kenya Airways will be able to manage and update its schedule in real time with ease, manage a high volume of changes, and create efficiencies in managing an extensive number of partnerships as the airline sets its sights on growing its strategic partnerships with other airlines.
This ushers the airline into a seamless and convenient system across its global partnerships as it moves away from having to manually manage codeshares.
Further,this will in turn improve the customer experience for KQ guests as it makes managing codeshare connections easier, thus reducing schedule misconnections and at the same time helping the airline focus on giving customers better partner connections and pricing without errors.
“We are delighted to strengthen our partnership with Lufthansa Systems as we continually seek to innovate and improve the customer experience for all our guests,” said Martin Gitonga, Head of Network and Alliances at Kenya Airways.
“We look forward to continuing to work alongside our valued customer, Kenya Airways. We are pleased to support them with our reliable and experienced codeshare management solution that is specifically designed to meet the needs of airlines operating in codeshare partnerships, such as SkyTeam alliance members,” added Marco Cesa, Senior Vice President Regional Management Europe, Middle East, and Africa at Lufthansa Systems.
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