NAIROBI, Kenya ,Dec 20-Ride hailing app Bolt has unveiled its latest safety feature aimed at enhancing its drivers safety.
The new feature will require riders to take a selfie before requesting a trip from Bolt.
The feature will bar riders from placing ride orders if their selfie is not valid.
Bolt maintains that is part of its ongoing investment in enhancing safety features on its platform in a bid to strengthen driver-rider trust and incentivising drivers to accept more orders.
” We are excited to introduce rider verification, currently on a trial basis, reinforcing our dedication to setting industry safety standards.
It’s part of our ongoing investment in new products, features, and our dedicated in-house specially trained safety team, to ensure that we can continue to improve the safety ecosystem of the Bolt app,”said its Country Manager Linda Ndungu.
This is the latest safety feature announced by Bolt even as it steps up its efforts to seal safety loop holes on the platform.
It recently introduced an array of features including phone masking to safeguard Bolt drivers’ phone numbers during rider communication, and trip monitoring alerts that notify Bolt’s safety team if a driver’s vehicle remains stationary for an extended period while on trip.
