NAIROBI, Kenya oct 17-KLM royal Dutch airlines has received the 2024 APEX world class award for the outstanding performance in offering customer safety and wellbeing and championing sustainability.
The prestigious award is presented annually by the international Airline Passenger Experience Association (APEX), which evaluates passenger perceptions, winners are chosen on the basis of worldwide audits and consumer reviews.
Commenting on receiving the award, air France KLM General manager for East and Southern Africa, Nigeria and Ghana Marius van der ham said the world class award reflects service, guest experiences, safety and sustainability.
”We’re incredibly proud to have won the APEX world class award for the third year in a row. we prioritize carrying our passengers safely and in comfort ,while also focusing on making flying cleaner and quieter. The award serves as a fitting recognition for everyone at KLM who makes every effort, every day to serve our customers,” said Marius.
The KLM network connects the Netherlands with all the world’s key economic regions and is a powerful engine driving the Dutch economy.
APEX is the biggest international airline association when it comes to passenger perception and has developed into a renowned research and rating organization.
This year’s world class award was dished out to eight airlines which include KLM, Emirates, Singapore airlines, Qatar Airways, Japan Airlines, Xiamen Airlines and Saudi.
